Help & FAQs
To order from the website, simply choose the item you want to buy and add it to the cart.
You will be redirected to the cart page, click checkout, fill your shipping details and choose your preferred payment method,
Pay for the item, and we will start working on your order and ship it to you when it’s ready.
We accept Debit and Credit cards and Bank transfers.
The shipping costs will depend on the size of the item and your location,
To find out the exact shipping cost, add the sword to the cart, and add your shipping address in the checkout, you will be able to see the exact shipping cost for the items you are ordering based on your location.
Yes we do, please contact us via Email with more details about what you have in mind, after we will see the request we can tell you whether we will do it or not, and give you our proposal for your custom item.
We offer money back guarantee in case you are not happy with your purchase, buyer can return the item within 7 days of delivery.
Items must be returned in original condition it was shipped.
Buyer will be responsible for the returned shipping fees, and original shipping costs are non refundable. Buyer will also be responsible to pay the fees we had during the deal in case of a refund. (10.5%) and this fee is non refundable.
Refunds will not be eligible if customer refused to release item from custom office or refused the package, custom tax fees are the buyer responsibility.
